AIRPORT LOUNGE PROGRAM - MASTERCARD® AIRPORT EXPERIENCESPROVIDED BY LOUNGEKEY (“MCAE PROGRAM”)
1. As part of the benefits under the VOYAGE Credit Card Program, the Cardholder will have access to selected airport lounges and receive certain benefits and services pursuant to the terms of the MCAE Program. Details of such benefits and services can be found on airport.mastercard.com.
2. The Cardholder will be able to gain access to the LoungeKey participating lounges by presenting the Card, boarding pass and identify yourself as a LoungeKey customer. The lounge staff will check the validity date of the Card and match the Cardholder’s name with the boarding pass bearing the same date of the access. To redeem dining, spa and shopping offers, select your preferred offer and generate an offer code. Present the valid offer code to the cashier and redeem the offer.
3. The Cardholder will be entitled to unlimited complimentary visits to any LoungeKey participating lounges unless otherwise communicated via official communications from the Bank (including without limitation via SMS or updates on website). Visit by the Cardholder’s accompanying guest will be charged at a rate of US$32 per person per visit or such other rate as updated.
4. Participation by the Cardholder in the MCAE Program may be subject to such fees or charges as may be imposed by the Bank from time to time. In addition, the Cardholder agrees that he/she will be liable for all costs, expenses and fees (including without limitation, all taxes and levies) incurred in connection with the use of the MCAE Program.
5. The Cardholder agrees that access to the LoungeKey participating lounges is subject to the MCAE Program’s Condition of Use (the “Condition of Use”), which is available at https://airport.mastercard.com/en/conditions-of-use. The Bank has no control over the opening hours, facilities, service or personnel of any of the LoungeKey participating lounges in the MCAE Program. The Cardholder agrees that the said lounges are subject to the administrative procedures of the individual lounge operators and such procedures and the Condition of Use may be altered, changed or modified without prior notification to the Bank or the Cardholder. The Bank shall not be liable for all losses or damages suffered or to be suffered by the Cardholder directly or indirectly arising from or in connection with the use of the LoungeKey participating lounges.
6. All queries, complaints, requests for assistance and the like may be made to the Bank and these will be reviewed on a case-by-case basis. However, the Bank may not be able to answer to such queries, complaints, request for assistance and the like.

GENERAL
1. The benefits made available to the Cardholder pursuant to these Terms and Conditions are not exchangeable or refundable for cash or credit or in kind.
2. The Bank shall have the right to use agents, contractors or correspondents or any other third party as it deems appropriate in its sole and absolute discretion to administer and/or implement the Program and the Bank shall not be liable to any person for any act, omission, neglect, misconduct or fraud on the part of such agents, contractors, correspondents or third parties.
3. The Bank reserves the right to suspend, withdraw or terminate the Program at any time without notice. The decision of the Bank on all matters relating to the Program shall be final, binding and conclusive on the Cardholder, including without limitation, any decision on the eligibility of any person to participate in the Program.
4. The Bank may at any time at its sole and absolute discretion, without assigning any reasons therefore, delete, vary, supplement, amend or modify these Terms and Conditions by giving 30 days’ notice to the Cardholder. The Cardholder is deemed to accept and is bound by such variations, additions, deletions, amendments and/or modifications if the Cardholder does not terminate the use of the Card.
5. In the event of any inconsistency between these Terms and Conditions and the terms and conditions of any brochure, marketing or promotional materials relating to the Program or the Cardholder Agreement, these Terms and Conditions shall prevail.
6. The Bank assumes no responsibility for any of the contents found on third party websites referred to in these Terms and Conditions, and shall not be held responsible or liable to the Cardholder for any loss or damages caused or alleged to have been caused by the use of or reliance on any content, products or services available on such websites. The Bank does not have control of such websites and the reference to any such websites in these Terms and Conditions does not mean that the Bank endorses the material on such websites or has any association with the owner thereof.
7. A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Ordinance of Hong Kong (Cap.623) (as amended from time to time) to enforce any of these Terms and Conditions.
8. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong, and the Cardholder irrevocably submits to the non-exclusive jurisdiction of the Hong Kong courts.
9. In these Terms and Conditions, unless a contrary indication appears, words importing the plural include the singular and vice versa, and words importing a gender include every gender.
10. In the event of any discrepancy arises between the English and Chinese versions of this leaflet, the English version shall prevail.

Remarks:
1. Offers vary by locations.
2. Photos are for reference only.

Offers are subject to terms and conditions. (https://airport.mastercard.com/en/conditions-of-use)

Remarks:
1. Cardholders are required to identify yourself as a LoungeKey member to the staff of airport lounge or merchant, settle the payment with a BEA World Mastercard and/or present a valid mobile app offer code (if applicable) to enjoy the offer. Boarding pass is also required for airport lounge privilege.
2. Does not apply to the BEA CENTENNIAL World Elite Mastercard or BEA Corporate Card.
3. Other Mastercard® Airport Experiences terms and conditions apply. Please click here for details. (https://airport.mastercard.com/en/conditions-of-use)

Terms and Conditions:
1. The offer (the “Offer”) applies to cardholders who settle any related payments in full with a BEA World Mastercard. The BEA CENTENNIAL World Elite Mastercard / BEA Corporate Card is excluded.
2. Offer cannot be redeemed for cash, gift certificates/vouchers, or other products/services, nor be used in conjunction with any other promotional offers.
3. All photos shown are for reference only.
4. All participating airport lounges are owned and operated by third party organizations. Cardholders are governed by the terms and conditions stipulated by each participating lounge.
5. The list of participating airport lounges is subject to change without prior notice, please visit airport.mastercard.com for the latest list.
6. No person other than the cardholder or The Bank of East Asia, Limited (“BEA”) will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
7. Airport lounge service is provided by Lounge Key Ltd (the “LoungeKey”). BEA makes no representation or guarantee as to the quality and availability of the products, services, or information provided by LoungeKey. BEA shall not be liable for any matters arising from or in connection with the products, services, or information provided by LoungeKey. Cardholders should direct any queries or complaints to LoungeKey.
8. BEA and LoungeKey reserve the sole right to vary or cancel the Offer and/or amend or alter these Terms and Conditions at any time with appropriate notice. In the event of any dispute, the decision of BEA and LoungeKey shall be final and conclusive.